Completed
Customer support
How best to get an answer from customer support? Not looking to cancel; just a question about what is included in one of the upgraded products; and if I am not getting that extra data, why not?
An Anonymous User 3 months ago
High Priority
💡 Feature Request
Completed
Customer support
How best to get an answer from customer support? Not looking to cancel; just a question about what is included in one of the upgraded products; and if I am not getting that extra data, why not?
An Anonymous User 3 months ago
High Priority
💡 Feature Request
Completed
Subscription pop-up every click doesn't allow testing at all
Please stop the subscription pop-up form appearing every second - I can’t even see what the extension can do before being asked to subscribe - not a good practice.
Joakim “Swedish Handyman” Hellberg 6 months ago
High Priority
💡 Feature Request
Completed
Subscription pop-up every click doesn't allow testing at all
Please stop the subscription pop-up form appearing every second - I can’t even see what the extension can do before being asked to subscribe - not a good practice.
Joakim “Swedish Handyman” Hellberg 6 months ago
High Priority
💡 Feature Request
Completed
Paid and don't have access
Paid for hobby access but can’t access the extension. Please advise.
Reid C 7 months ago
High Priority
🐛 Bug Reports
Completed
Paid and don't have access
Paid for hobby access but can’t access the extension. Please advise.
Reid C 7 months ago
High Priority
🐛 Bug Reports
Completed
Paid and have no access
Why? I have a receipt, showing I paid, and have no access and continues to take me to the billing page.
ORLSales 10 months ago
High Priority
🐛 Bug Reports
Completed
Paid and have no access
Why? I have a receipt, showing I paid, and have no access and continues to take me to the billing page.
ORLSales 10 months ago
High Priority
🐛 Bug Reports
Completed
No Free Functionality or Trial?
I can’t even get the extension to run a sample report without paying for this product? Thanks for wasting my time.
Nicholas Bohn 12 months ago
💡 Feature Request
Completed
No Free Functionality or Trial?
I can’t even get the extension to run a sample report without paying for this product? Thanks for wasting my time.
Nicholas Bohn 12 months ago
💡 Feature Request
Completed
Who to contact for support?
This email says i't’s unable to deliver: notifications@zillowdataexporter.com I need to get a refund for my subscription and can’t figure out how to do it on the dashboard. Thanks!
Nathan Dehn over 1 year ago
🐛 Bug Reports
Completed
Who to contact for support?
This email says i't’s unable to deliver: notifications@zillowdataexporter.com I need to get a refund for my subscription and can’t figure out how to do it on the dashboard. Thanks!
Nathan Dehn over 1 year ago
🐛 Bug Reports
Completed
My export is stuck 'in progress'
i as stuck with this window for 12 hours of the ‘in progress’ status, and left it open bc i figured it was just taking a while and then it finally threw an error message 12 hours later. the entire export process i left the zillow window that i was exporting from open.
Unknown name over 1 year ago
High Priority
🐛 Bug Reports
Completed
My export is stuck 'in progress'
i as stuck with this window for 12 hours of the ‘in progress’ status, and left it open bc i figured it was just taking a while and then it finally threw an error message 12 hours later. the entire export process i left the zillow window that i was exporting from open.
Unknown name over 1 year ago
High Priority
🐛 Bug Reports
Completed
Organization member's credit usage dashboard (as an Admin)
As an admin/owner, there should be a way to see the credit usage of other organization members.
Yann H. over 1 year ago
High Priority
💡 Feature Request
Completed
Organization member's credit usage dashboard (as an Admin)
As an admin/owner, there should be a way to see the credit usage of other organization members.
Yann H. over 1 year ago
High Priority
💡 Feature Request
Completed
Cloud Importer jobs are missing data
I seems that some jobs are missing data. I will investigate and create a fix for the issue as soon as it is identified.
Yann H. over 1 year ago
High Priority
🐛 Bug Reports
Completed
Cloud Importer jobs are missing data
I seems that some jobs are missing data. I will investigate and create a fix for the issue as soon as it is identified.
Yann H. over 1 year ago
High Priority
🐛 Bug Reports
Completed
Chrome Extension Basic Exporter Not Exporting Properties
Recently after several exports using just the chrome extension’s basic exporter included in the plan, it will stop exporting any data. This appears to be a bug as there is no cap on these exports with the plan.
Unknown name over 1 year ago
High Priority
🐛 Bug Reports
Completed
Chrome Extension Basic Exporter Not Exporting Properties
Recently after several exports using just the chrome extension’s basic exporter included in the plan, it will stop exporting any data. This appears to be a bug as there is no cap on these exports with the plan.
Unknown name over 1 year ago
High Priority
🐛 Bug Reports
Completed
Fix number of days on Zillow
Sometimes Zillow will display the number of days on Zillow as “-1” for very recent properties. It should be 0.
Yann H. over 1 year ago
🐛 Bug Reports
Completed
Fix number of days on Zillow
Sometimes Zillow will display the number of days on Zillow as “-1” for very recent properties. It should be 0.
Yann H. over 1 year ago
🐛 Bug Reports
Completed
Allow bulk invite of new users
Add a way to bulk invite new users to an organization.
Yann H. over 1 year ago
High Priority
💡 Feature Request
Completed
Allow bulk invite of new users
Add a way to bulk invite new users to an organization.
Yann H. over 1 year ago
High Priority
💡 Feature Request
Completed
Credits
It would be quite helpful if the dashboard showed the credit balance per user for better proactive credit assignment. Also, we are still not able to assign credits as we invite users
Century Communities over 1 year ago
💡 Feature Request
Completed
Credits
It would be quite helpful if the dashboard showed the credit balance per user for better proactive credit assignment. Also, we are still not able to assign credits as we invite users
Century Communities over 1 year ago
💡 Feature Request
Rejected
Hidden Zillow Results Exporting
In Zillow, I can hide search results that are within my search radius but are not relevant. The importer/exporter still exports these hidden results. Can the importer ignore hidden properties in Zillow?
Unknown name over 1 year ago
💡 Feature Request
Rejected
Hidden Zillow Results Exporting
In Zillow, I can hide search results that are within my search radius but are not relevant. The importer/exporter still exports these hidden results. Can the importer ignore hidden properties in Zillow?
Unknown name over 1 year ago
💡 Feature Request
Completed
Cloud Importer Job Statuses Showing as Pending
My cloud importer jobs all show as pending despite having completed when I click on them.
Unknown name over 1 year ago
💡 Feature Request
Completed
Cloud Importer Job Statuses Showing as Pending
My cloud importer jobs all show as pending despite having completed when I click on them.
Unknown name over 1 year ago
💡 Feature Request
Completed
Create Cloud Importer jobs from the extension
As a user I should be able to create a Cloud Importer job from the extension.
Yann H. over 1 year ago
High Priority
💡 Feature Request
Completed
Create Cloud Importer jobs from the extension
As a user I should be able to create a Cloud Importer job from the extension.
Yann H. over 1 year ago
High Priority
💡 Feature Request
Completed
Make it easy to navigate to the website from the extension
Users need to be able to navigate to the website easily from the extension.
Yann H. over 1 year ago
💡 Feature Request
Completed
Make it easy to navigate to the website from the extension
Users need to be able to navigate to the website easily from the extension.
Yann H. over 1 year ago
💡 Feature Request