Who to contact for support?

This email says i't’s unable to deliver: notifications@zillowdataexporter.com I need to get a refund for my subscription and can’t figure out how to do it on the dashboard. Thanks!

Nathan Dehn 2 months ago

1

🐛 Bug Reports

My export is stuck 'in progress'

i as stuck with this window for 12 hours of the ‘in progress’ status, and left it open bc i figured it was just taking a while and then it finally threw an error message 12 hours later. the entire export process i left the zillow window that i was exporting from open.

Unknown name 3 months ago

1

Sep 6

High Priority

🐛 Bug Reports

Organization member's credit usage dashboard (as an Admin)

As an admin/owner, there should be a way to see the credit usage of other organization members.

Yann H. 3 months ago

2

Sep 6

High Priority

💡 Feature Request

Cloud Importer jobs are missing data

I seems that some jobs are missing data. I will investigate and create a fix for the issue as soon as it is identified.

Yann H. 3 months ago

1

High Priority

🐛 Bug Reports

Chrome Extension Basic Exporter Not Exporting Properties

Recently after several exports using just the chrome extension’s basic exporter included in the plan, it will stop exporting any data. This appears to be a bug as there is no cap on these exports with the plan.

Unknown name 3 months ago

2

High Priority

🐛 Bug Reports

Fix number of days on Zillow

Sometimes Zillow will display the number of days on Zillow as “-1” for very recent properties. It should be 0.

Yann H. 4 months ago

1

🐛 Bug Reports

Allow bulk invite of new users

Add a way to bulk invite new users to an organization.

Yann H. 4 months ago

1

Aug 5

High Priority

💡 Feature Request

Introduce a credit cap per team

Potentially add a credit cap per team.

Yann H. 4 months ago

1

💡 Feature Request

Credits

It would be quite helpful if the dashboard showed the credit balance per user for better proactive credit assignment. Also, we are still not able to assign credits as we invite users

Century Communities 4 months ago

4

💡 Feature Request

Hidden Zillow Results Exporting

In Zillow, I can hide search results that are within my search radius but are not relevant. The importer/exporter still exports these hidden results. Can the importer ignore hidden properties in Zillow?

Unknown name 4 months ago

3

💡 Feature Request

Cloud Importer Job Statuses Showing as Pending

My cloud importer jobs all show as pending despite having completed when I click on them.

Unknown name 5 months ago

2

💡 Feature Request

Create Cloud Importer jobs from the extension

As a user I should be able to create a Cloud Importer job from the extension.

Yann H. 5 months ago

4

Aug 9

High Priority

💡 Feature Request

Make it easy to navigate to the website from the extension

Users need to be able to navigate to the website easily from the extension.

Yann H. 5 months ago

1

Jul 24

💡 Feature Request

Add export templates to extension

Yann H. 5 months ago

2

Aug 3

High Priority

💡 Feature Request

Make the Cloud Importer form simpler

Yann H. 5 months ago

1

Jul 21

High Priority

💡 Feature Request

Reduce number of clicks

Overall need to reduce the number of clicks when creating a job.

Yann H. 5 months ago

1

Jul 24

💡 Feature Request

Share export teamplates across the whole organization or team

We should be able to share templates with other users from the same team and/or organizations or make the templates private.

Yann H. 5 months ago

2

💡 Feature Request

Credits

Yann, is it possible to dynamically split the credits or apportion them automatically when a new user is added. Just looking at a way to further automate the process. ALso can this be done monthly, feel free to correct me on how that process works

Century Communities 5 months ago

4

Low Priority

💡 Feature Request

Allow creation of multiple teams instead of 1 team on the Enterprise plan.

On the Enterprise plan, all users should be part of the same organization but it should be possible to create multiple teams and assign people to the different teams.

Yann H. 5 months ago

3

Jul 18

High Priority

💡 Feature Request

Add optional 2FA login

Adding Google auth/Lastpass 2FA will help keeping user account secured.

Yann H. 5 months ago

1

Low Priority

💡 Feature Request